Databases

Monitoring
DB Health, Availability and Performance.
Usage, Status and Monitoring of:
DB Connection, Datafiles, TableSpaces, Objects, Sessions, Querys, Locks, Transactions, Rollback Segment.
Buffer Cache Hits, Disk Reads, Response Time, User Activity.
Analysis, Statistics, Graphs and Reports.

Administration, Operation & Maintenance
DB SW Installation
DB Plan, Design, Implementation & Back Up
TableSpace and Objects Creation, Users Enrollment Performance Tuning & Capacity Planning
Patches Download and Installation
High Availability Solutions

Technical Support & Troubleshooting
On-call Engineers
Alerts & Wireless Notifications
BlackBerrys, CellPhones, Pagers
Email / SMS / Voice Messages using Escalation Rules.